KEEP YOUR EYE ON THE BALL !
Ombudsman
The ombudsman is a third party, neutral and confidential resource person available to all BCPSOPE paying members.
All members are eligible for ombudsman services not to exceed 4 hours per school year.
Take a minute and answer these questions:
- Are you apprehensive about addressing an ongoing concern at work?
- Are you apprehensive about having a difficult or conflict-charged conversation?
- Do you find that you need a sounding board to talk about a conflict at work or at home and do not know where to turn or do not trust that it will stay confidential?
If you answered Yes or Maybe to any of the questions you may want to set up an appointment with the ombudsman:
- To discuss situations of conflict at work and create alternatives to resolution.
- To discuss ways to manage conflicts BEFORE they become grievances.
- To learn tips on communicating with others: supervisors, co-workers, family members, etc.
- To discuss workplace issues when you are not sure what to do, where to go, or whether what you experienced or observed at work is something that should be investigated.
- To talk-it-through. You are not alone in your conflict.
The Master Agreement describes the benefit as follows:
“In a cooperative effort to avoid formal procedures and achieve an equitable solution, a OPE representative will consult with and, upon request of an aggrieved employee, accompany the member to any informal meetings between the employee and supervisor”
The ombudsman can be engaged by reaching out to the BCPSOPE Executive Board who will make the referral. You may contact BCPSOPE via email at ombuds_bcpsope@outlook.com or phone 443-410-4440. Please do not provide details about the request in email or voice mail.
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BCPSOPE Address
9611 Pulaski Park Drive,
Suite 301
Middle River, MD 21220
